The Recovery Detail Report can be found within the Reporting Dashboard. The intent of this article is to explain the function of the report.
Purpose
The purpose of the Recovery Detail Report is to display all shipment details for refunded shipments.
How to generate report
Refer to guide: How to generate customer reports
Admins and manager users
All recoveries across all accounts are merged into a single spreadsheet. Individual accounts can be selected from the dropdown menu.
Customers
Recoveries are showcased by shipping account for customers.
- Tap Reports on the left side bar
- Tap the Export data icon
