How credits are applied

The intent of this article is to outline how credits are applied to your account.

Contents

General

Credits are applied to open invoices before payment is attempted on other payment methods stored on file (e.g. Credit Card, ACH).

The amount is transacted from the oldest open invoice first, and the credit balance applied to each subsequent invoice in chronological order.

Customer

Credits are applied for the amounts specified

Check your current credit balance by doing the following:

  1. Log in to your account
  2. Tap Settings within the left sidebar
  3. Your credits amount is listed in the top left corner

Do you have an existing auditing agreement?

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