How long do I have to report a lost or damaged package?
UPS® Time Limit for Notice and Filing of Claims for Loss or Damage to Property For all loss or damage to property, Damaged shipment
UPS® Time Limit for Notice and Filing of Claims for Loss or Damage to Property For all loss or damage to property, Damaged shipment
It is possible to report a package as lost or damaged when delivered to an international location. However, UPS® has restrictions on using the
When a package is reported as damaged, make sure to keep the original carton, its contents, and all packing materials unless advised otherwise. Sometimes
UPS® and FedEx® automatically protect shipments against loss or damage up to a value of $100 without a declaration of value. If the value
Shippers and receivers can check their claim status using the package tracking number. However, the tracking number will provide only summary status information. Only
New customer tip The default settings for the lost and damage service are recommended. Additional articles within this help center cover advanced settings for